1. Service breakthroughs: changing the rules of the game
Author: Heskett, James L
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Customer services,، Sales management
Classification :
HF
5415
.
5
.
H43
1990
2. Strategic customer planning :
Author: Alan Melkman and Ken Simmonds.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,Marketing-- Key accounts.,Sales management.,Selling-- Key accounts.,BUSINESS & ECONOMICS-- Sales & Selling-- Management.,Customer services.,Marketing-- Key accounts.,Sales management.,Selling-- Key accounts.
Classification :
HF5438
.
8
.
K48
M45
2006eb
